FAQs

Frequently asked questions

ADSS Ramadan Sports

Operating Dates: March 13th - April 20th, 2024

Open Daily: 10:00am – 1:00am

For all sports apart from Padel, you can book a time slot for one of the courts through our booking page or by visiting this link:

https://www.adsummersports.ae/book

All Padel bookings will be handled through the Playtomic booking system.

To book a Padel Court please visit this link:

https://playtomic.io/tenant/9483f60b-0553-4d3f-acc7-958b21a8d817

Guests need to be mindful of the UAE Cultural values and dress appropriately at all times within the venue.

ADSS:

Parking is available at Car Park A and Car Park B at ADNEC Centre Abu Dhabi.

AASS:

Parking is available free of charge.

For more information visit "Getting Here" from the menu.

ADSS:

Washrooms are available within the halls and at the concourse.

Men showers: not available during Ramadan

Ladies showers: not available during Ramadan

AASS:

no Washrooms available

Are placed strategically within the halls

No lockers during Ramadan.
ADSS: Bag deposits are available within halls 9 and 10 entrances inside the hall.

AASS: Lockers are not available

Guests are welcome to visit the venue, however they are required to follow all visitor guidelines.

You will be allowed to take photos or post videos for personal use only, do be mindful of the privacy of others. All professional photography or videography will need to contact the help desk

all ages are welcomes, however please do ensure children are accompanied by an adult at all times.

We encourage and recommend bringing in your own sporting equipment, however we will have limited equipment for each sport available on the courts. In case of lost or damaged equipment, the user will be financially responsible for its replacement.

Below is a list of equipment available in limited numbers.

Padel:

  1. Participants can bring their own padel tennis rackets, or rent rackets for AED 25 (on first come first serve basis).

  2. Participants can bring their own padel tennis balls, or purchase set of 3 padel tennis balls for AED 33.

Balls will be available free of charge for bookings for the following sports:

  • Basketball

  • Football

  • Volleyball

Badminton:

A limited number of rackets and shuttlecocks are available free of charge for bookings, so it is advised that you bring your own equipment to avoid any disappointment

Cricket:

The cricket stumps and a limited number of cricket bats are available free of charge for bookings, however you will need to bring your own pads, gloves, helmets and cricket ball/s.

Prayer areas are available within the venue.

Strictly no smoking inside the venue.

Yes

Please keep an eye out for an announcement on planned tournaments for this summer.

Usually, work wifi networks have extra layers of security and they block certain APIs/websites

Solution: Try using cellular data or home wifi network.

Register through online platforms.

https://www.adsummersports.ae/en/book

All bookings are non-refundable, however you can reschedule the same pitch/court up to 24 hours before the booking date & time at no charge.

You can reschedule by clicking on the reschedule link in your booking confirmation e-mail.

Important note: Discounted bookings or bookings that were made using coupons / gift vouchers can't be rescheduled.

Refunds will not be given for late arrivals. We encourage you to arrive early in order to check in and get your session started on time.

Bookings can be transferred to another player

No, all bookings are non-refundable, however it is possible to extend your booking if the facility is available during the next time slot.

Extensions need to be carried out before the new time slot begins.

Important note: Discounted bookings or bookings that were made using coupons / gift vouchers can't be rescheduled.

You can reschedule the same pitch only 24 hours before booking date & time.

Important note: Discounted bookings or bookings that were made using coupons / gift vouchers can't be rescheduled.

After booking, you will receive a confirmation email with your booking details, and a modification link as well that is valid to be modified 24 hours before booking date & time.

You can also email us at abudhabisummersports@adnec.ae for any help

Important note: Discounted bookings or bookings that were made using coupons / gift vouchers can't be rescheduled.

The EMS team is available on call.

There is a first-aid kit available at the help desk or you can also seek assistance from a member of staff

Please contact a member of staff and they will assist you immediately.

Please contact a member of staff and they will assist you immediately.

The entire venues, ADNEC and Al Ain building are accessible by wheelchair.

Please keep in mind that we do not have a playpark or kid’s area this year.

Instead, the entire venue is set up with all our different sport activities and the according pitches.

Nevertheless, you are more than welcome to bring your kids and children along to watch you play.

The entire complex of ADNEC and AACC has free wifi access for all visitors.